Ellen Doe
Sr. Manager, Customer Support
What I do at AgencyAnalytics
Leading a high-performing global group of Team Leads, Tech & Documentation Support in overseeing the day-to-day operations of the support team and ensuring KPIs and performance expectations are met. Also responsible for making team-wide decisions on process optimization, hiring and engagement while working with cross-functional leaders on product and vendor changes.
Why AgencyAnalytics
AgencyAnalytics is exciting to work for because there's a lot of opportunity to form the landscape by showing creativity, drive and confidence.
Who am I?
I have almost 20 years of experience in the Customer Service industry primarily in Tech and Apparel sectors.
Advice for prospective candidates
Be confident in your experience, authentic in your approach and honest in your answers.